See every record where it lives
Contacts, companies, deals, tickets and your custom objects on one map. Color and filter them by any property.
Your CRM,
on the map.
CRMmaps is a HubSpot app, in development, that puts your records on a live map, ranks the nearest qualified people for a job, and assigns them from the map, writing the result back to HubSpot.
Coming to the HubSpot App Marketplace. Early access opens to a small group of teams first.
Everything your team does on a map, inside HubSpot.
A map in every record
Open any record and see what's around it: nearby customers, open deals and the people who can get there, sorted by distance.
Picks you can trust
Every suggestion shows why it fits. Anyone who doesn't qualify is still listed, with the reason.
- Maya ChenIn territoryHas capacityProduct certified2.5 mi
- Jordan LeeIn territoryHas capacity3.0 mi
- Alex RiveraOut of office today1.6 mi
Assign from the map
One click sets the owner, or links the right person or partner to the record in HubSpot. Want options first? Select a few and send each a request.
Maya Chen
Two-way with HubSpot
Edits on the map save to HubSpot. Changes in HubSpot show up on the map.
Routes that plan themselves
Add today's visits and CRMmaps puts them in the fastest order, then hands off to turn-by-turn directions on your phone.
Check in from the field
Log a visit in two taps. The note lands on the record's timeline in HubSpot.
Lakeside Animal Hospital
0.2 mi away
Checked in at 10:42
Demoed the new plan. Follow up in two weeks.
Logged to the HubSpot timeline
Territories that hold
Draw territories or build them from ZIP codes and counties. New records go to the right owner automatically.
Keep every territory exclusive
Give each customer a protected radius or set of ZIP codes. Prospects outside them show as available, on the map and on the record's card in HubSpot. Win a customer and their area is protected automatically.
- Available
- In a customer's area
Built for the road
iOS and Android apps keep your maps, routes and records with you, even where there's no signal. On iPhone Duo, unfold to see the map and your list side by side.
Real roads, real drive times
Distances, drive times and directions follow real roads, using OpenStreetMap data.
Be first on the map.
CRMmaps opens to a small group of HubSpot teams first. Leave your work email and we'll send your invite.
Questions about CRMmaps and maps in HubSpot
What is CRMmaps?
CRMmaps is a HubSpot app, in development. It puts HubSpot records on a live map, ranks the nearest qualified people for a job with the reason each one fits, and assigns or requests them from the map, writing the result back to HubSpot. Routes, check-ins, territories and the iOS and Android apps are on its roadmap.
Does HubSpot have a map view?
Yes, in beta. HubSpot's map view shows contacts or companies on a map, placed by their City, State/Region, Country/Region and Postal code properties. It needs an Enterprise subscription and enrollment in HubSpot's Flexible CRM Views beta, and it shows up to 500 records for an area. HubSpot documents it for contacts and companies only.
How do I see HubSpot contacts on a map?
Use HubSpot's map view: go to CRM > Contacts, click the view type button and select Map view. It needs an Enterprise subscription and the Flexible CRM Views beta, and only contacts with address values show up. On other plans, use a mapping app from the HubSpot App Marketplace. CRMmaps is one in development, built to map deals, tickets and custom objects too.
Can HubSpot assign a ticket to the nearest technician?
Not by distance. HubSpot's help desk assigns tickets to available users with the fewest open tickets, or by skill, and the Rotate record to owner workflow action balances load, rotates or picks at random. None of these built-in options measure how far someone is from the job. CRMmaps is built to rank the nearest qualified people for a ticket and assign one from the map.
How do I plan routes from HubSpot records?
Use a route-planning app connected to HubSpot. HubSpot's map view shows where contacts and companies are, but HubSpot's help articles don't describe putting visits in order. Route planning is on the CRMmaps roadmap: add the day's visits from HubSpot, put them in the fastest order, then hand off to turn-by-turn directions on your phone.
Who is CRMmaps for?
HubSpot teams that send people to places: dispatchers who assign technicians or crews to jobs, sales reps who visit customers, service and operations teams who send people out, and managers who balance work across regions. CRMmaps is built to map any HubSpot object, so it fits whatever your portal uses for a job, a site or a visit.
Does CRMmaps work with HubSpot custom objects?
Yes. CRMmaps is built to map contacts, companies, deals, tickets and custom objects, and to show a map card inside any of those records. Custom objects come with HubSpot Enterprise subscriptions, so CRMmaps asks for custom-object access as an option and still installs on plans without them.
How does assigning from the map work?
Open a record and CRMmaps ranks the nearest qualified people by distance, with the reason each one fits or doesn't. One click assigns someone the way your admin picked: as the record owner, with an association label or in a property. Or send a few people a request first. CRMmaps writes the change to HubSpot and adds a note to the record.
Which maps does CRMmaps use?
CRMmaps hosts its own maps, built on OpenStreetMap data, and distances, drive times and directions follow the same OpenStreetMap roads. It works out map coordinates on its side and never rewrites your HubSpot address fields. An admin can mark an object as holding health information, and CRMmaps then never sends those addresses to a mapping or routing provider.
When can I use CRMmaps?
When early access opens. CRMmaps is in development and isn't on the HubSpot App Marketplace yet. Early access opens to a small group of HubSpot teams first, and then CRMmaps comes to the HubSpot App Marketplace. Pricing isn't published yet. Join the early-access list to get an invite.